Service Contracts
Our modular service agreements
Want peace of mind beyond a standard warranty? Take a look through our comprehensive service contracts and benefit from the expertise of our professional and reliable service team.
Our modular service packages are based on three levels of service contracts: Bronze, Silver Standard and Gold Standard. On top of that, you can individually select several service levels to create the bespoke service and maintenance you need. This way, you get exactly what you require; whether that means preventive service, training on new equipment or an eight working hour response time.
Bronze
Training on new equipment
Labour and travel costs included
Reminder service for preventive service
Silver Standard
Includes all of the benefits of the bronze standard, plus:
Spare parts (excluding wearing parts)
One preventive service per annum
Gold Standard
Includes all of the benefits of the bronze standard, plus:
Spare parts and wearing parts
Preventive service twice per annum
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10% discount on all print heads
Service Level Agreements
You can also choose one of our five Service Level Agreements (SLA)
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Preliminary technical investigation and problem analysis – telephone support
Preventive hardware maintenance
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Avery Dennison software maintenance
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Avery Dennison hardware maintenance
Competitors equipment maintenance
